Proof of Purchase
An acceptable proof of purchase must be from an authorized dealer and contain the following three elements:
- The name of the retailer or store where it was purchased
- The date of the purchase
- The name of the product that was purchased
In most cases this will be a cash register receipt. If the item was purchased on the internet or mail order catalog you should have a copy of an order confirmation or a shipping document such as a packing slip that would contain the required information. A credit card statement is NOT an acceptable form of proof of purchase. If you are unable to locate your proof of purchase, we suggest that you contact the store where it was purchased and request a copy of your receipt. In most cases a retailer can reissue a receipt if you paid with a credit or debit card.